Тест №4-7.

Прочитайте приведенный ниже текст. Преобразуйте слова, напечатанные заглавными буквами в конце строк, обозначенных номерами B4-B10 так, чтобы они грамматически соответствовали содержанию текста. Заполните пропуски полученными словами. Каждый пропуск соответствует отдельному заданию из группы B4-B10.

B4 People in the UK are used to excellent HAVE
B5 customer service in the shops and are not used to doing things
B6 We saw a TV programme about IKEA. The main idea of it was bad customer service, inconvenience customers suffer putting furniture together. All
complaints looked ridiculous to us. THIS
B7 Manuals from IKEA on assembling furniture are so clear that a child can do it. They contain no words at all - just
steps on how to assemble it. DETAIL

B8 I remember hall furniture in our apartment in Russia. ASSEMBLE
30% of holes were not matching and I had to drill holes with a bigger diameter or at different angles to put pieces together.
B9 The mirror was much
than the place for it and I had to drill new holes and cut metal shelf holders to make everything fit. BIG
It took me a week. I am sure that many Russian people have the same, 'nice' memories about assembling furniture.

We bought a bookcase with several shelves in British IKEA once. 'Cheap and cheerful' as people say. I assembled the thing in 15 minutes.
B10 Every hole was exactly in its place, it
easy to assemble it even without instruction manuals just using common sense. BE
So we are very pleased with shop services here and don't understand why people complain.

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