the texts that follow. A word or phrase
is missing in some of the sentences. For
each empty space in the text, select the
best answer to complete the text. Then mark
the letter (A), (B), (C), or (D) on your
Questions 141-144 refer
to the following letter.
Chan Kwok-kwang ' Unit 61,
12/F ' 108 Kennedy Rd. ' Wan Chai ' Hong
May 20, 20--
Flat B, 6/F
201 Tai Lin Pai Rd.
Kwai Chung, N.T.
Re: Policy # 7784BYR
Dear Mr. Baker:
On January 7 I called your office to cancel
the car insurance on my second vehicle.
The receptionist said she would cancel my
policy that day. However, your company
to withdraw the previously arranged automatic
payments from my bank account until February
(A) is continuing
(C) will continue
On February 17 I went into
the office to report the error. The receptionist
promised that a refund check for my overpayment
would be issued by the beginning of March.
However, my address changed
March 15, at which point the money had still
not arrived as promised.
According to my calculation,
me HK$1,165 for my overpayment.
Please send the refund
check to my
address (as indicated above). If a check
was mailed to my old address but was not
returned you may wish to put a stop payment
We don't want someone to
find the check and cash it. Please deal
with this matter as soon as possible.